Your science is advanced. Your business infrastructure should be too.
We build scientific storefronts, institutional purchasing, and custom operations software for research material suppliers and the institutions they serve.
Start with your catalog, workflows, and priorities.
Connected infrastructure
Help researchers find products and approved documentation.
Catalog · search · documents
Illustrative system concept · Select a layer to explore
01
Find the right product
Scientific catalogs and approved documentation.
02
Make the purchase
Institutional accounts, quotes, and purchase orders.
03
Connect the work
Inventory, fulfillment, reporting, and automation.
Your perspective
I’m here as…
Choose your role to highlight relevant sections. The full page stays available.
Who this is for
Suppliers of research materials, and the institutions that buy them.
We build for companies that supply biological materials, research cells, reagents, and specialized scientific products, and we design every system around their institutional customers.
Human primary cell suppliers
Hematopoietic stem and progenitor cell suppliers
Immune cell suppliers
Research biospecimen distributors
Cell culture product companies
Research material manufacturers
Scientific reagent suppliers
Laboratory supply distributors
Research use only biological material suppliers
Specialized scientific ecommerce companies
Pharmaceutical companies
Discovery and preclinical teams that need consistent research materials across studies, sites, and approved supplier lists.
Biotechnology companies
Immunology, oncology, and cell therapy research teams moving quickly, often with small procurement functions and urgent timelines.
University research laboratories
Principal investigators, postdocs, and graduate researchers ordering against grants, with purchasing routed through the institution.
Contract research organizations
CROs sourcing materials on behalf of sponsors, managing many programs at once and needing clean documentation for each one.
Cell and gene therapy research groups
Teams that need well characterized starting materials for research and development, and clarity on which materials are research grade.
Research institutes and government laboratories
Institutional buyers with formal supplier qualification, documentation, and purchasing approval requirements.
The person who finds the product is rarely the person who approves it.
01
The scientist
Finds the material and checks it fits the experiment: cell type, source, format, quantity, and documentation.
02
The principal investigator
Approves the experimental budget and the supplier, often without visiting the website at all.
03
Procurement
Issues the purchase order, applies negotiated terms, and needs quotes, invoices, and supplier records in order.
04
Quality and compliance
Requests certificates of analysis, sourcing and consent documentation where applicable, and lot information.
05
The lab manager
Coordinates delivery, storage readiness, and reorders, and tracks what was used and what is needed next.
A storefront built for one buyer fails the other four. The commerce infrastructure has to serve the whole purchase: discovery, budget approval, purchase orders, documentation, delivery, and the reorder months later.
The scientific commerce problem
Most research supply businesses outgrew their storefront years ago.
The science is precise. The buying experience usually is not. These are the gaps that turn qualified researchers into email threads, and email threads into lost orders.
Catalogs built for browsing, not science
Generic collections and keyword search cannot express cell type, marker, source, format, and count together, so researchers email instead of ordering.
Quotes live in inboxes
Institutional orders start as quote requests that are retyped, chased, and approved by hand, with no shared status for sales or the customer.
Documentation on request only
Certificates and data sheets sent one email at a time slow every order and put quality teams on the critical path.
Availability no one fully trusts
Lots, reservations, and custom collections change daily. When the storefront is not connected to operations, customers see stale availability.
Pricing that ignores the account
Negotiated institutional pricing, payment terms, and approved buyers are handled outside the store, so repeat ordering stays manual.
Visibility in the wrong searches
Researchers search in precise scientific language. Thin category pages and duplicate variants rarely answer those searches well.
One purchase, two sides
Follow a research order from first search to reorder.
Select a step to see what the researcher experiences and what the supplier has to run behind it. Every handoff is a place a connected system saves time or a disconnected one loses the order.
One purchase, connected
Illustrative journey · select a step
Researcher
A researcher searches for a specialized cell population in the language of the experiment, by marker, source, and format.
Connected systems
Technical SEO
Product information
Search analytics
Supplier
Scientific category pages, structured product data, and technical SEO make the relevant product discoverable.
IntentShared recordsAction
Step 1 of 10 · Search
Scientific product discovery
Built around how scientists actually buy.
Researchers do not browse. They arrive with a population, a marker, a source, a format, and a quantity in mind, and they leave the moment the catalog cannot answer in their language.
We turn complex biological catalogs into faceted, technical discovery: search by cell type, biological source, species, surface marker, fresh or cryopreserved format, cell count, research application, donor characteristics where disclosure is appropriate, available documentation, and availability.
Scientific product finder
Illustrative concept · fictional sample data
0 of 3 comparison slots selected. 0 items in the illustrative quote basket.
Compare sample products
Choose up to 3 products. All attributes are fictional examples.
Use Compare on a product below to place its attributes here.
Illustrative quote basket
This is a local demonstration. It never submits a quote, places an order, or sends your selections anywhere.
Your demo basket is empty. Add a sample product to explore the quote workflow.
Demo only · no checkout or submission
Filter catalog
Swipe each row for more options.
12 of 12 sample products
Select a product to inspect its record.
In stock
Quote only
In stock
In stock
In stock
Collected to order
Collected to order
In stock
In stock
Collected to order
Quote only
Quote only
Sample product record
Human peripheral blood mononuclear cells
DEMO PBMC 01 · Fictional product
Cell population
PBMC
Source
Peripheral blood
Formats
Fresh, Cryopreserved
Quantities
Illustrative vial size A, Illustrative vial size B
Research areas
Immunology, Assay development
Availability
In stock
Illustrative only. No order or quote is submitted.
Document access
Certificate of analysisLot specific · account access
Technical data sheet
Safety data sheet
Where verified information belongs
Isolation method
Shown from the supplier’s verified method record
Viability and purity
Shown per lot, only where measured and supplied
Donor information
Only attributes approved for disclosure
Storage and handling
From the approved handling instructions
Shipping requirements
From validated shipping conditions
Intended use
Research use only, as labeled by the supplier
Technical product pages
Exact identification and catalog number, source, population, isolation method, quantities, format, viability and purity where supplied, donor information approved for disclosure, handling, storage, shipping, quality documentation, research use restrictions, related products, and a clear quote or cart action.
Documentation with access rules
Certificates of analysis, technical data sheets, safety documentation, quality statements, applicable collection and consent documentation, lot information, and handling instructions, each released publicly, to the purchasing account, or on request, according to the supplier’s own rules.
Purchasing built for institutions
Institutional accounts, organization specific pricing, purchase orders, quotes, bulk and custom requests, saved lists, reordering, approved payment terms, multiple locations and purchasing contacts, order history, and invoices in one account.
Enterprise Shopify
Shopify is the commerce engine. We build the enterprise around it.
Replacing a platform that already earns revenue is rarely the first move. We extend and harden what works, protect current sales, and build custom systems only where the platform stops.
Storefront
Complete storefront redesign
High performance custom storefront development
Conversion optimization
Technical SEO
Catalog
Custom scientific product catalogs
Advanced scientific product search
Complex variant management
Custom product information management
Institutional buying
Shopify B2B where plan eligibility allows
Institutional pricing and customer specific catalogs
Quote and purchase order workflows
Enterprise customer accounts and checkout within platform limits
Systems
ERP and CRM integrations
Availability synchronization
Automated repeat purchasing workflows
Revenue analytics and operational monitoring
The decisions systems architects make before building.
Plan fit
Core B2B features such as company accounts, catalogs, and payment terms now reach standard Shopify plans, while Shopify Plus adds capabilities such as company specific catalog assignment and deposits. We confirm the current plan matrix against your requirements before recommending an upgrade.
Native first, custom where it earns its place
Native features are cheaper to own. Custom apps and functions are reserved for workflows the platform cannot express, such as structured quote intake or lot aware availability.
Third party costs
Every app and integration carries a subscription, a performance cost, and a maintenance owner. We map them before they are installed, not after the invoices arrive.
Checkout limits
Checkout customization depends on plan and platform rules. Requirements are matched to what Shopify supports so nothing is promised that checkout cannot do.
Data integrity and migration
Product, customer, and order data is audited, cleaned, and mapped before any migration, with redirects that protect existing search visibility.
Accounts, security, and performance
Customer account compatibility, role based staff permissions, and page performance are tested before launch and monitored after it.
Custom operations platform
One connected system. From scientific inquiry to fulfillment.
The storefront is the visible part. Behind it, custom operations software connects quotes, sourcing, lots, documents, inventory, logistics, and reporting, so every team works from the same records. These are proposed capabilities, designed per client after the audit.
01
Order management
Direct orders, institutional purchases, custom quotes, approvals, and fulfillment status in one queue.
02
Product and inventory
SKUs, formats, available quantities, reservations, and operational availability that the storefront can trust.
03
Lot and batch documentation
Links between lots, permitted quality records, and the documents a customer is authorized to see.
04
Custom sourcing requests
Requests for specialized cell types, donor requirements, quantities, preparation, and delivery, tracked from inquiry to collection.
05
Customer relationships
Institutional accounts, purchasing history, custom agreements, and the sales conversations behind them.
Shipment scheduling, shipping requirements, status, and exceptions, integrated with validated logistics partners for temperature sensitive material.
08
Financial reporting
Orders, purchasing trends, revenue, customer value, and operational performance from the same records.
09
Management dashboard
One operational overview for leadership, built on live data rather than weekly spreadsheets.
10
Permissions and accountability
Role based access, audit logs, and explicit approvals for sensitive actions such as price overrides and document release.
Supplier operations
Illustrative concept · fictional records
Open quotes
18
Awaiting PO
7
Sourcing requests
5
Ships this week
12
A shared view of quotes, orders, sourcing, and availability. Select a view to inspect a fictional record.
Fictional activity
Quote Q 1042 awaits a purchase order
Every number and record is fictional. A real console uses the supplier’s systems, role based permissions, and an audit log.
AI automation
AI where it actually matters.
Practical automation that saves employees time and improves service, built on approved records and connected to the systems where work already happens.
Guardrails
AI does not decide regulatory compliance. Qualified people do.
AI does not generate scientific specifications or recommendations beyond approved records.
Sensitive data is scoped by role, and prompts and outputs are logged.
High impact actions, such as pricing, document release, and customer commitments, require human review.
Scientific catalog assistant
A retrieval based assistant that answers from approved product records and links to the source. If the catalog does not say it, the assistant does not either.
Related product suggestions
Suggestions drawn from verified catalog relationships, such as formats, populations, and companion culture products, never from guesses.
Intelligent RFQ intake
Incoming quote requests are structured, completed where information is missing, and routed to the right person with a draft for review.
Customer service automation
Order status, documentation requests, and routine account questions answered from live records, with handoff to a person when needed.
Inventory intelligence
Signals for potential shortages and unusual demand from available operational data, flagged for the team to act on.
Reorder intelligence
Accounts likely to need a repeat order are surfaced for sales, and reminders go only to contacts who consented to them.
Documentation retrieval
Authorized users find approved records and technical documents quickly, within the same permissions as the portal.
Executive reporting
Operational data turned into plain summaries for leadership, with the underlying numbers one click away.
Scientific SEO and AI search
Ordinary ecommerce SEO was not built for this search behavior.
Scientific buyers search with precision, and a near match is a miss. The work is making accurate, publicly available product information easy for search engines and AI search systems to understand, retrieve, and cite, without thin autogenerated pages.
All technical content is written from verified records and reviewed by qualified subject matter experts. No one can guarantee placement in Google, ChatGPT, Perplexity, Gemini, or any other search product, and we never do.
Example keyword themes · illustrative, not verified search volume
Human CD34+ stem cells for research
Fresh human PBMCs
Cryopreserved PBMC supplier
Human CD3+ T cells
CD4+ T cell research supplier
Human NK cells for research
Human bone marrow mononuclear cells
Research leukopak supplier
Human cord blood CD34 cells
Primary immune cells for research
Scientific category architecture
Category pages organized the way researchers think: by population, source, species, and format, with clean URLs and no duplicate paths.
Product pages that answer the question
Each product page carries its verified attributes in text and structured data, with variants handled so search engines index the right page.
Application and comparison content
Guides on choosing between formats and populations, written with or reviewed by qualified scientists. No thin autogenerated pages.
Technical resource hubs
Handling guides, data sheets, and FAQs that are public where appropriate and linked from the products they support.
High intent landing pages
Pages for specific research needs and quote requests, connected to the catalog and measured on inquiries, not visits.
Structured data and internal linking
Product structured data where eligible, breadcrumb trails, and internal links that connect categories, products, and resources.
Acquisition measured in quotes and institutional accounts, not traffic.
The goal is scientific buyers likely to request quotes, purchase relevant products, and become long term institutional customers. Channel claims stay within what each platform and each regulation actually permits.
Research focused search campaigns
Google Search campaigns built on scientific intent, sending each query to the category or product page that answers it.
LinkedIn and account based marketing
Campaigns aimed at relevant organizations and roles, such as lab managers and procurement, within what each platform’s targeting allows.
Retargeting where permitted
Following up with visitors who viewed products or started a quote, within platform policies and consent requirements.
Scientific content and email nurture
Educational content, product announcements, and consented email that keep the supplier present between experiments.
Distributor marketing support
Consistent product data and assets for distribution partners, so the catalog reads the same everywhere it appears.
CRM attribution
Quotes and orders tied back to the channel and campaign that started them, so budget follows revenue, not clicks.
The complete enterprise overhaul
Six pillars. One coordinated business infrastructure.
The point is not six disconnected services. Discovery feeds purchasing, purchasing feeds operations, operations feed measurement, and measurement decides where the next investment goes.
We build the systems. Your experts own the science and the compliance.
FXXK Agency does not manufacture, test, validate, or sell biological materials. We build the digital and operational systems for the companies that do, and we design them to respect the distinctions that matter in this market.
Research use only materials are presented as research materials, never as diagnostic or therapeutic products. Clinical and GMP grade materials follow different requirements and are kept clearly separate in the catalog.
For research use only diagnostic products, FDA guidance looks at how a product is marketed, not only at its label. Product copy, search content, and advertising are written with that in mind and reviewed by your team.
Human derived materials carry donor consent and ethics oversight requirements. Systems keep sourcing and consent documentation connected to the right records and released only to the right people.
Our systems support your quality, regulatory, and legal processes. They do not satisfy FDA, GMP, HIPAA, or any other obligation on their own, and specialist review is part of every relevant phase.
Phased, audited, and built to protect revenue while it changes.
The actual phases, order, and timeline are set by a formal technical audit. We do not promise a complete enterprise overhaul in an arbitrary number of weeks.
01
Enterprise systems audit
Review the storefront, integrations, catalog, analytics, operations, and buyer journeys. Interview leadership and department stakeholders, identify bottlenecks and technical risks, and set baselines.
02
Architecture and strategy
Define the roadmap, map system dependencies, plan integrations, prioritize outcomes, and produce interface designs and technical specifications.
03
Commerce transformation
Build or modernize the storefront, improve product discovery, implement institutional buying, and optimize product information and conversion paths.
04
Operations infrastructure
Build custom portals, integrate existing systems, and establish the operational workflows behind each order.
05
Customer acquisition
Implement SEO, content infrastructure, analytics, and qualified acquisition campaigns on top of a storefront that converts.
06
Automation and optimization
Deploy appropriate automations, improve reporting, monitor results, and continue development against measured priorities.
How performance is measured.
Baselines are set in the audit, and these are the measures we would track from launch. They describe the measurement plan, not outcomes already achieved.
Discovery
Catalog search success
Product discovery effectiveness
Qualified institutional inquiries
Purchasing
Quote to order conversion
Ecommerce conversion rate
Average order value
Quote response time
Operations
Order processing time
Documentation request turnaround
Customer support efficiency
Inventory availability
Operational efficiency
Growth
Repeat purchase rate
Institutional customer lifetime value
Revenue attributed to acquisition channels
Enterprise engagements
An investment in the infrastructure behind your business.
Strategic transformation programs
From $150,000
Comprehensive enterprise overhauls
Typically $300,000 to $500,000+
These are FXXK Agency’s engagement targets for this offering, not fixed prices or past results. Every program is scoped after an enterprise systems audit, and a phased start is possible when it protects the business.
What we bring, stated plainly.
We have not yet published a biotechnology engagement. The capabilities on this page come from real FXXK Agency work in other industries, labeled for what it was:
Can you rebuild our Shopify storefront without disrupting existing operations?
Yes, that is the default approach. The new storefront is built and tested alongside the live one, product and customer data is migrated in rehearsed steps, URLs are redirected to protect search visibility, and launch is scheduled around your order and shipping calendar. The audit identifies which parts can change in place and which need a staged cutover.
Can you integrate our existing ERP, CRM, and inventory systems?
Usually, depending on what those systems expose. We review each system’s interfaces, data quality, and limits during the audit, then design integrations around a clear owner for each record. Some connections are straightforward; others need middleware, custom work, or a vendor’s cooperation, and we say which before scoping.
Can you support complex biological product catalogs?
Yes. The catalog is designed around the attributes researchers actually filter by, such as population, marker, source, species, format, and quantity, with a data model that keeps variants, lots, and documents connected. Scientific content and specifications come from your verified records and are reviewed by your scientists.
Can you create institutional purchasing and custom quote workflows?
Yes. Company accounts, approved buyers, negotiated pricing, payment terms, purchase order support, and structured quote requests can be built on Shopify’s B2B features where your plan supports them, with custom workflows for anything the platform does not cover natively.
Can your systems handle significant order volumes?
Shopify carries the transaction load, and custom systems are designed for your measured volumes and peaks, with monitoring and load testing before launch. We size infrastructure from your real order history during the audit rather than quoting a generic number.
Can you support product documentation and lot specific information?
Yes. Documents such as certificates of analysis, data sheets, and safety documentation can be linked to products and lots, with public, account only, or request based access depending on what each document is and who may see it. The content of each document remains yours and your quality team’s.
How do you approach research use only and regulated product categories?
Carefully, and with your experts. Research use only materials are labeled and presented as research materials, not as diagnostic or therapeutic products, and clinical or GMP grade materials follow different requirements. FDA guidance on research use only diagnostic products looks at how a product is marketed, not only its label, so product copy, search content, and ads are written and reviewed with that in mind. Our systems support your compliance processes. They do not certify compliance, and regulatory questions go to your qualified quality, regulatory, and legal advisors.
Can you improve search visibility for specialized scientific products?
We can make accurate product information far easier for search engines and AI search systems to understand, through category architecture, structured product data, technical SEO, and expert reviewed content. No one can guarantee rankings or placement in Google or any AI product, and we do not.
How would AI fit into our existing operations?
Where repetitive work already happens: quote intake, routine customer questions, documentation lookup, catalog navigation, and reporting. AI answers from approved records, routes work to people, and never independently decides compliance, invents specifications, or takes high impact actions without human review.
Do we need to replace our existing software?
Rarely all of it. We start by keeping what works and connecting it. Replacement is recommended only when a system blocks the business or costs more to integrate than to replace, and that case is made with numbers during the audit.
What does a complete enterprise overhaul involve?
Commerce and catalog, search visibility, qualified acquisition, brand and scientific content, custom operations software, and AI automation, designed as one system. Most programs are delivered in phases after an enterprise systems audit, so each phase protects revenue and builds on the last.
How do you scope an engagement worth several hundred thousand dollars?
Through a paid or structured enterprise systems audit: stakeholder interviews, a review of the storefront, catalog, integrations, data, and operations, and a technical risk assessment. The output is a phased roadmap with defined deliverables, dependencies, and investment for each phase, so the decision is made on scope, not on a guess.
How do you minimize migration risk?
Data audits before anything moves, staging environments, rehearsed migrations, redirect maps, rollback plans, and launch windows chosen with your operations team. Critical paths such as checkout, quotes, and documentation are tested end to end before cutover.
What ongoing maintenance and optimization do you provide?
Monitoring, platform and integration maintenance, security updates, performance reviews, and continued development against measured priorities, scoped as an ongoing engagement after launch.
Tell us how your commerce and operations run today. Lucas reviews every enterprise request personally before the first conversation, so it can start with your architecture, your risks, and your priorities.
01Share the essentialsPlatform, systems, goals, budget, and timeline.
02Executive conversationScope, risks, and whether the fit is right.
03Enterprise systems auditThe formal basis for a phased roadmap.