Brand familiarity / Social channels
Give people a reason to remember your business.
A useful social presence keeps the business recognizable between buying decisions. We connect content planning, publishing, and scoped community management to what you sell and the customer journey beyond the feed.
A reason to pay attention
Build familiarity around the actual offer.
People may follow before they visit, watch before they inquire, or check the profile after hearing about the business elsewhere. The feed should help them understand what you do and feel confident taking a closer look.
We plan around the business's products, expertise, work, and timely news. A relevant website destination then gives interested people the detail and next step that a post cannot carry on its own.
Magpie Bakery
An audience growing alongside the business.
Magpie's social following grew from approximately 500 to approximately 8,000, according to the agency owner. The bakery has expanded its menu and is expanding its storefront to roughly two to three times its earlier size during October 2026, developing into a cafe.
Social growth, historical online ordering, reported AI discovery, and the storefront expansion are different parts of that story. We do not treat the follower count as website traffic or claim a single channel caused the physical expansion.
The management work
A clear plan from idea to response.
Content direction
Define useful themes around products, services, customer questions, business updates, and the brand's point of view.
Production and publishing
Coordinate approved assets and a realistic publishing plan. New photography and video are included where scoped.
Community responsibilities
Agree on what happens with comments, questions, and messages, including what needs the business owner's input.
Evaluation
Review relevant reach, engagement, audience growth, website actions, and business feedback without equating attention with a sale.
Connected work
Connect the feed to useful content and customer actions.
Service
Video and Photography
Video, photography, and creative production for your website, social channels, and paid campaigns, planned around what customers need to see.
Service
Custom Websites
Plan, design, and build a custom business website with useful customer journeys, search foundations, conversion paths, and scoped launch support.
Service
Meta Ads
Meta advertising built around your offer, creative, website journey, and conversion measurement, available as a direct engagement.
Social Media Management questions
Define the role of your social channels.
Which platforms should we use?
We choose around the audience, content, offer, and ability to maintain a useful presence. More accounts are not automatically better.
Do you promise a number of followers?
No. Growth depends on many factors. We agree on the content and management work, then evaluate the available evidence in the context of the business.
Are paid social campaigns included?
Paid advertising is a distinct scope. Organic publishing and Meta campaigns can complement one another, but ad management and advertising spend are not implied by social management.
Will you answer every message?
Community coverage, response responsibilities, access, and escalation rules are agreed in scope. Questions requiring business decisions remain with the appropriate person.
Next step
Give your audience a clearer picture of the business.
We can connect the content you need, the channels worth maintaining, and the next step for interested customers.